1. Information We Collect
We collect information to provide, improve, and secure our services. The types of information we collect include:
- Account Information: When you sign up for an account, we collect your name, email address, and payment details (for Paid Plans).
- Support Requests: When you contact us for support, we may collect your contact information and details about your issue.
b. Automatically Collected Information
- Usage Data: Information about your interactions with the Platform, such as pages visited, features used, and time spent.
- Device Information: Details about the device you use to access the Platform, including IP address, browser type, and operating system.
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze usage.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Platform.
- Process payments for Paid Plans.
- Respond to inquiries and provide support.
- Monitor and analyze usage to improve our services.
- Enhance the security and integrity of the Platform.
3. Sharing Your Information
We do not sell or rent your information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in operating the Platform, such as payment processors and hosting providers.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission or storage is completely secure. You use the Platform at your own risk.
5. Your Choices and Rights
You have the following rights regarding your information:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal and operational requirements.
- Opt-Out: Adjust your cookie preferences or unsubscribe from marketing communications.
To exercise these rights, please contact us at hello@mazeshark.com.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
7. International Data Transfers
If you are located outside Hungary, your information may be transferred to and processed in Hungary or other countries where we or our service providers operate. By using the Platform, you consent to such transfers.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: hello@mazeshark.com
Thank you for using Mazeshark!
